OUR SAFETY
GUARANTEE
At Chauffeur AU, your safety is at the heart of our operations. We integrate advanced security cameras, 24/7 tracking dispatch, data-masking privacy filters, and certified professional drivers.
In-Vehicle Safety Cameras
Every vehicle in the Chauffeur AU fleet is equipped with multiple tamper-proof security cameras. These state-approved cabin and exterior cameras monitor the trip environment to protect both passengers and chauffeurs. This guarantees total transparency and absolute security.
- Tamper-resistant encrypted cabin data boxes
- Dual interior/exterior wide-angle surveillance lenses
- Direct approved feeds for legal and insurance audits
Hardwired GPS & Back-To-Base Alarm
Unlike standard rideshare apps that rely solely on driver phones, our cars feature vehicle-integrated GPS tracking modules. Hardwired distress buttons link directly to our 24/7 central dispatch room in Melbourne, ready to deploy security or emergency services instantly.
- Continuous 24/7 satellite route mapping
- Hidden, dashboard-integrated panic triggers
- Separate backup batteries to guarantee connection
Phone Number Masking & Security
Your personal data is fully shielded. When contacting your chauffeur through our mobile app, your personal phone number is masked. Calls and text messages are routed through an encrypted bridge, keeping your private numbers completely confidential.
- Full phone number mask routing encryption
- Automated post-trip communication closure
- Zero driver access to personal contact details
Police-Checked & WWCC Certified Drivers
Our chauffeurs are certified transport professionals. Every driver undergoes comprehensive national police criminal background checks, ongoing licensing checks, and mandatory Working With Children Checks (WWCC) to guarantee a secure environment.
- Mandatory state police background verification
- Working With Children Check (WWCC) certified
- Compulsory professional customer care training
Mandatory 50-Point Safety Checks
Vehicle safety is non-negotiable. Every cab in our fleet undergoes an extensive 50-point safety check every four months. These rigorous inspections verify camera encryption, GPS distress links, brake pads, tire tread depth, and cabin air hygiene.
- Strict mechanic inspections every 120 days
- Verification checks for all panic alarms and cameras
- Immediate suspension of vehicles failing compliance