Chauffeur AU LogoSYDNEY SILVER TAXI CAB
REGISTERED NDIS TRANSPORT PROVIDER

Reliable NDIS Transport Across Sydney

Sydney Silver Taxi Cab proudly offers safe, comfortable, and dependable transport for NDIS participants. Our trained drivers and accessible vehicles ensure every journey — from medical appointments to daily activities — is handled with care, respect, and reliability.

NDIS Accessible Multi-Purpose Van
HOW NDIS FUNDING WORKS

SUPPORT CATEGORIES

Your NDIS budget can pay for Chauffeur AU services under multiple support categories depending on your goals. Here is how you can use your funding package.

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Category 2

Core Support: Transport

Direct funding allocated to enable participants to travel independently to school, university, work, or local community hubs. This budget is dedicated solely for transport expenses.

Who Is Eligible

Allocated in your NDIS Plan under Core Supports if your disability prevents you from using standard public transport.

Usage Example

Used directly to cover Chauffeur AU point-to-point luxury transfers on a routine basis.

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Category 4

Social & Community Participation

Covers transport costs associated with participating in recreational activities, social groups, or daily outings. This enables you to stay connected with family and community.

Who Is Eligible

Available to participants who have funding allocated for community access and social integration supports.

Usage Example

Book a trip to attend cultural events, sports matches, family gatherings, or specialized day programs.

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Category 15

Capacity Building: Daily Activity

Designed for transport training and learning to use specialized travel solutions. This is aimed at boosting your personal independence and travel confidence over time.

Who Is Eligible

Part of the Capacity Building budget meant to support the development of life skills and personal self-reliance.

Usage Example

Coordinate rides with a companion or support worker to familiarize yourself with routes and travel patterns.

NDIS COMPLIANCE & RATES GUARANTEE

No Out-Of-Pocket Expenses

All rides requested through NDIS plan allocations are billed strictly within the NDIA price limit guidelines. We do not charge co-payments or out-of-pocket gap fees for funded trips, ensuring you receive fully supported travel that sits completely within your plan allocations.

FUNDING RATE CAPS$2.50 - $3.50 / km
SEAMLESS INVOICING OPTIONS

NDIS BILLING TYPES

We support all three NDIS plan management methods. Select your method below to see how we coordinate invoices and payments.

METHOD OVERVIEW

Plan Managed Billing

Easiest administration with no personal out-of-pocket costs

If an independent financial administrator or Plan Manager coordinates your funding package, Chauffeur AU handles all invoice administration directly with them. You ride; we bill. Simple as that.

Zero personal out-of-pocket payments
Transparent billing logs with route mapping
Prompt invoice processing within 14-day standard terms
Direct communication channels with plan admin firms

Billing Workflow Steps

1

Provide your Plan Manager's email and business name during registration.

2

We log each trip automatically in our system with GPS records.

3

A monthly consolidated tax invoice is emailed directly to your plan manager.

4

The manager processes payment directly to us from your allocated budget.

SAFETY & REGULATORY COMPLIANCE

SAFETY & INTEGRITY STANDARDS

Travel with complete peace of mind. Our safety structures are custom designed to protect and support NDIS participants on every single mile.

VERIFIED DRIVERS

WWCC & Police Clearance

100% of our drivers undergo intensive vetting. This includes federal police history checks, ongoing commercial driver medical assessments, and Working With Children Checks (WWCC) in their respective states.

SPECIALIZED CARE

Disability Awareness Coaching

Our chauffeurs undergo professional coaching covering physical transfer protocols, sensory sensitivity care, wheelchair assistance, and dignity-first communication. They are ready to assist with boarding and loading.

CERTIFIED FLEET

WAT Ramps & Secure Anchors

Our Wheelchair Accessible Vehicles (WAV/WAT) are certified to Australian Standards (AS/NZS 3856). Featuring low-angle hydraulic rear ramps, heavy-duty four-point floor anchors, and direct restraint harnesses.

REAL-TIME TRACKING

Guardian Alerts & GPS

Every journey is tracked live via GPS by our control desk. Plan managers, support staff, or family members can receive immediate SMS alerts when a participant is picked up, in transit, and safely dropped off.

PARTICIPANT REGISTRATION

PLAN ONBOARDING FORM

Register your NDIS details or submit a plan management agreement to set up direct billing coordinates with Chauffeur AU.

Plan & Participant Information

Secondary Contact / Care Guardian (Optional)

Make a Call or Fill Form

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